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Account

Table of contents

Who We Are

The Role

As a Senior Account Manager, you will:

Responsibilities

What We Look For

What We Offer

Senior Account Manager

WRITTEN BY

Update on: 5th of June 2025

Ayesha Akram

Talent Recruiter

Talent Scout, Recruitment Specialist

Ayesha Akram

Talent Recruiter

Talent Scout, Recruitment Specialist

Ayesha Akram

Talent Recruiter

Talent Scout, Recruitment Specialist

Toni Hukkanen

Head of Design

Creative Direction, Brand Direction

Toni Hukkanen

Head of Design

Creative Direction, Brand Direction

Toni Hukkanen

Head of Design

Creative Direction, Brand Direction

Account

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Who We Are

FOR® is an independent, globally minded design and innovation partner, proudly headquartered in Helsinki—but operating 100% remotely. Since our founding, we’ve made it our mission to help brands and organizations find their core, amplify their voice, and transform how they show up in the world. We do this by weaving bold creative thinking with uncompromising execution and a touch of Finnish pragmatism. Our work spans brand identity systems, strategy, product design, digital experiences, and beyond.

Our mindset? Fiercely collaborative. We believe in forging lasting relationships that bring strategic clarity and creative excellence. We’re constantly exploring new ways to solve complex brand and business challenges, and we never shy away from pushing boundaries. As an independent team of strategists, designers, and technologists, we trust each other to do amazing work—no matter the distance or time zone.

The Role

We’re on the lookout for a Senior Account Manager—someone who can own client relationships, propel growth, and ensure outstanding creative outcomes. If you thrive on orchestrating multiple priorities, love building synergy between creative teams and clients, and have an unshakable commitment to “client-first” thinking, you’ll fit right in at FOR®.

At FOR®, “Account Management” isn’t about micromanaging—it’s about guiding transformative design and branding work from concept to launch (and beyond). You’ll work closely with our Project Managers, Creative Directors, and Strategy Leads, and you’ll report to our Global Director of Operations.

As a Senior Account Manager, you will:

Lead a diverse portfolio of branding, strategy, and digital projects, from brand identity systems and naming to multi-market campaign rollouts.
Serve as a trusted primary point of contact for clients worldwide, cultivating strong relationships that stand the test of time.
Collaborate with cross-functional teams to bring clarity, structure, and sustainable momentum to each project.
Develop proposals and scope new opportunities in partnership with business development, balancing budgets, timelines, and creative brilliance.
Help us uphold a culture that values both meticulous attention to detail and the creative spark that leads to memorable, impactful work.

Because we operate 100% remotely, you’ll champion digital collaboration—whether that’s jumping on daily stand-ups with a designer in Berlin or presenting brand strategy to a CMO in New York. Your role will be crucial in ensuring no matter the distance, our creative excellence hits the mark.

Lead a diverse portfolio of branding, strategy, and digital projects, from brand identity systems and naming to multi-market campaign rollouts.
Serve as a trusted primary point of contact for clients worldwide, cultivating strong relationships that stand the test of time.
Collaborate with cross-functional teams to bring clarity, structure, and sustainable momentum to each project.
Develop proposals and scope new opportunities in partnership with business development, balancing budgets, timelines, and creative brilliance.
Help us uphold a culture that values both meticulous attention to detail and the creative spark that leads to memorable, impactful work.

Lead a diverse portfolio of branding, strategy, and digital projects, from brand identity systems and naming to multi-market campaign rollouts.
Serve as a trusted primary point of contact for clients worldwide, cultivating strong relationships that stand the test of time.
Collaborate with cross-functional teams to bring clarity, structure, and sustainable momentum to each project.
Develop proposals and scope new opportunities in partnership with business development, balancing budgets, timelines, and creative brilliance.
Help us uphold a culture that values both meticulous attention to detail and the creative spark that leads to memorable, impactful work.

Responsibilities

Client Relationship Management

Oversee global and local branding and innovation projects, from brand strategy and naming to digital experiences and motion graphics.
Confidently act as the main client liaison, guiding them through each milestone—from kickoff to delivery.
Understand client needs, challenges, and business goals, offering strategic recommendations that push projects forward.
Ensure client satisfaction through proactive communication, consistent check-ins, and exceptional deliverables.

Account Growth

Partner with our new business team to explore incremental revenue opportunities, expanding existing accounts wherever beneficial for the client.
Drive the process of scoping work: writing statements of work (SOW), building project budgets, and forecasting resource needs.
Create account plans that tie client objectives to FOR® goals—finding a sweet spot where brand-building meets business impact.

Project Oversight

Track and monitor budgets, timelines, and resources with transparency—weekly reconciliations, resource allocations, and progress reports are your jam.
Proactively identify bottlenecks or shifts in scope, collaborating with Project Managers to keep everything on track.
Coordinate client meetings, presentations, and feedback loops, ensuring every stakeholder is heard and every decision is documented.

Collaboration with Internal Teams

Work in sync with creative, strategy, and production units, aligning all efforts with project objectives.
Kick off projects with clear direction, next steps, and an open environment for collaboration.
Communicate feedback from clients accurately and effectively, maintaining a spirit of partnership at every turn.
Champion best practices for the tools we use and the processes we refine, helping us remain agile and focused on excellence.

Client Relationship Management

Oversee global and local branding and innovation projects, from brand strategy and naming to digital experiences and motion graphics.
Confidently act as the main client liaison, guiding them through each milestone—from kickoff to delivery.
Understand client needs, challenges, and business goals, offering strategic recommendations that push projects forward.
Ensure client satisfaction through proactive communication, consistent check-ins, and exceptional deliverables.

Account Growth

Partner with our new business team to explore incremental revenue opportunities, expanding existing accounts wherever beneficial for the client.
Drive the process of scoping work: writing statements of work (SOW), building project budgets, and forecasting resource needs.
Create account plans that tie client objectives to FOR® goals—finding a sweet spot where brand-building meets business impact.

Project Oversight

Track and monitor budgets, timelines, and resources with transparency—weekly reconciliations, resource allocations, and progress reports are your jam.
Proactively identify bottlenecks or shifts in scope, collaborating with Project Managers to keep everything on track.
Coordinate client meetings, presentations, and feedback loops, ensuring every stakeholder is heard and every decision is documented.

Collaboration with Internal Teams

Work in sync with creative, strategy, and production units, aligning all efforts with project objectives.
Kick off projects with clear direction, next steps, and an open environment for collaboration.
Communicate feedback from clients accurately and effectively, maintaining a spirit of partnership at every turn.
Champion best practices for the tools we use and the processes we refine, helping us remain agile and focused on excellence.

Client Relationship Management

Oversee global and local branding and innovation projects, from brand strategy and naming to digital experiences and motion graphics.
Confidently act as the main client liaison, guiding them through each milestone—from kickoff to delivery.
Understand client needs, challenges, and business goals, offering strategic recommendations that push projects forward.
Ensure client satisfaction through proactive communication, consistent check-ins, and exceptional deliverables.

Account Growth

Partner with our new business team to explore incremental revenue opportunities, expanding existing accounts wherever beneficial for the client.
Drive the process of scoping work: writing statements of work (SOW), building project budgets, and forecasting resource needs.
Create account plans that tie client objectives to FOR® goals—finding a sweet spot where brand-building meets business impact.

Project Oversight

Track and monitor budgets, timelines, and resources with transparency—weekly reconciliations, resource allocations, and progress reports are your jam.
Proactively identify bottlenecks or shifts in scope, collaborating with Project Managers to keep everything on track.
Coordinate client meetings, presentations, and feedback loops, ensuring every stakeholder is heard and every decision is documented.

Collaboration with Internal Teams

Work in sync with creative, strategy, and production units, aligning all efforts with project objectives.
Kick off projects with clear direction, next steps, and an open environment for collaboration.
Communicate feedback from clients accurately and effectively, maintaining a spirit of partnership at every turn.
Champion best practices for the tools we use and the processes we refine, helping us remain agile and focused on excellence.

What We Look For

3–5 years of experience in account management—ideally at a branding or creative agency.
Demonstrated skill in juggling multi-stakeholder, multi-market projects with budgets up to ~USD $850k.
A proven ability to manage and deepen client relationships, driving account growth in tangible ways.
A solution-focused mindset: you spot potential obstacles early and rally the right people to solve them.
Understanding of the creative process and how to partner with designers, strategists, and developers.
Positive, curious energy, with a “let’s-do-this” approach—even when complexities arise.
Detail-obsessed yet flexible, comfortable crossing time zones, and adept at remote collaboration.
Strong verbal and written communication skills—because clarity is everything, especially when we’re not in the same room.

3–5 years of experience in account management—ideally at a branding or creative agency.
Demonstrated skill in juggling multi-stakeholder, multi-market projects with budgets up to ~USD $850k.
A proven ability to manage and deepen client relationships, driving account growth in tangible ways.
A solution-focused mindset: you spot potential obstacles early and rally the right people to solve them.
Understanding of the creative process and how to partner with designers, strategists, and developers.
Positive, curious energy, with a “let’s-do-this” approach—even when complexities arise.
Detail-obsessed yet flexible, comfortable crossing time zones, and adept at remote collaboration.
Strong verbal and written communication skills—because clarity is everything, especially when we’re not in the same room.

3–5 years of experience in account management—ideally at a branding or creative agency.
Demonstrated skill in juggling multi-stakeholder, multi-market projects with budgets up to ~USD $850k.
A proven ability to manage and deepen client relationships, driving account growth in tangible ways.
A solution-focused mindset: you spot potential obstacles early and rally the right people to solve them.
Understanding of the creative process and how to partner with designers, strategists, and developers.
Positive, curious energy, with a “let’s-do-this” approach—even when complexities arise.
Detail-obsessed yet flexible, comfortable crossing time zones, and adept at remote collaboration.
Strong verbal and written communication skills—because clarity is everything, especially when we’re not in the same room.

What We Offer

A supportive, diverse, and remote-first culture. You can work from Helsinki, Hong Kong, or anywhere that sparks your creativity—just keep your deadlines.

Career development through real-world challenges—plus occasional external training to stay sharp.
Access to a global community of creatives, strategists, and innovators. You’ll tackle big ideas for brands that matter.
Competitive compensation and benefits, shaped by an independent ethos that values your well-being and perspective.
A chance to step into a role where your voice is heard, your ideas shape how we operate, and your daily work directly influences our clients’ success.

Ready to Help Shape the Future of Brands?
At FOR®, we thrive on bringing clarity and meaning to bold ideas—and we need a Senior Account Manager who shares that passion. If you’re proactive, unafraid of complexity, and excited to grow with an innovative, globally dispersed team, we’d love to meet you.

Apply now and let’s see what amazing things we can create together.

A supportive, diverse, and remote-first culture. You can work from Helsinki, Hong Kong, or anywhere that sparks your creativity—just keep your deadlines.

Career development through real-world challenges—plus occasional external training to stay sharp.
Access to a global community of creatives, strategists, and innovators. You’ll tackle big ideas for brands that matter.
Competitive compensation and benefits, shaped by an independent ethos that values your well-being and perspective.
A chance to step into a role where your voice is heard, your ideas shape how we operate, and your daily work directly influences our clients’ success.

Apply now and let’s see what amazing things we can create together.

A supportive, diverse, and remote-first culture. You can work from Helsinki, Hong Kong, or anywhere that sparks your creativity—just keep your deadlines.

Career development through real-world challenges—plus occasional external training to stay sharp.
Access to a global community of creatives, strategists, and innovators. You’ll tackle big ideas for brands that matter.
Competitive compensation and benefits, shaped by an independent ethos that values your well-being and perspective.
A chance to step into a role where your voice is heard, your ideas shape how we operate, and your daily work directly influences our clients’ success.

Apply now and let’s see what amazing things we can create together.

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