What are AI Hallucinations and how to prevent them?

What are AI Hallucinations, and how to prevent them?
What are AI Hallucinations, and how to prevent them?
What are AI Hallucinations, and how to prevent them?

Artificial Intelligence

Machine Learning

AI Ethics

AI Challenges

Confabulation

Written by:

7 min read

Updated on: August 6, 2024

Toni Hukkanen

Head of Design

Toni Hukkanen - Head of design, with proper track of high end projects in design agency

Creative Direction, Brand Direction

Toni Hukkanen

Head of Design

Toni Hukkanen - Head of design, with proper track of high end projects in design agency

Creative Direction, Brand Direction

Toni Hukkanen

Head of Design

Toni Hukkanen - Head of design, with proper track of high end projects in design agency

Creative Direction, Brand Direction

A serious problem with today's generative AI tools like ChatGPT is that they often confidently state false information. Computer scientists call this AI hallucination, and it is a major barrier to AI's usefulness.

AI models generate incorrect and misleading results due to various factors that lead to problems in important decisions such as financial trading or medical diagnosis.

However, there are ways to deal with these hallucinations so you can effectively use AI tools and critically evaluate the information they produce. In this guide, we have elaborated on the causes and impacts of AI hallucinations, along with some methods to prevent them.

A serious problem with today's generative AI tools like ChatGPT is that they often confidently state false information. Computer scientists call this AI hallucination, and it is a major barrier to AI's usefulness.

AI models generate incorrect and misleading results due to various factors that lead to problems in important decisions such as financial trading or medical diagnosis.

However, there are ways to deal with these hallucinations so you can effectively use AI tools and critically evaluate the information they produce. In this guide, we have elaborated on the causes and impacts of AI hallucinations, along with some methods to prevent them.

A serious problem with today's generative AI tools like ChatGPT is that they often confidently state false information. Computer scientists call this AI hallucination, and it is a major barrier to AI's usefulness.

AI models generate incorrect and misleading results due to various factors that lead to problems in important decisions such as financial trading or medical diagnosis.

However, there are ways to deal with these hallucinations so you can effectively use AI tools and critically evaluate the information they produce. In this guide, we have elaborated on the causes and impacts of AI hallucinations, along with some methods to prevent them.

What are AI hallucinations?

What are AI hallucinations?

What are AI hallucinations?

AI hallucinations occur when a large language model or AI tool generates incorrect information while appearing confident. These errors can be minor inaccuracies, such as misrepresenting a historical date or seriously misleading information, such as recommending harmful or outdated health remedies.

What are AI hallucinations?

If a user makes a request to a generative AI tool, they desire an output (answer) to address a prompt (question). Sometimes, AI algorithms produce outputs that do not comply with any identifiable pattern, are not based on training data, or are inappropriately decoded by transformers. In simple words, AI hallucinates the response, and researchers call it confabulation.

For example, in February 2023, Google's Bard chatbot, known as Gemini, wrongly stated that NASA’s James Webb Space Telescope took the first picture of an exoplanet outside our solar system. 

An AI tool might incorrectly state that the Eiffel Tower is 335 meters tall while its actual height is 330 meters. These errors might be inconsequential in casual conversations, but it is essential to make accurate measurements when giving medical advice.

AI hallucinations occur when a large language model or AI tool generates incorrect information while appearing confident. These errors can be minor inaccuracies, such as misrepresenting a historical date or seriously misleading information, such as recommending harmful or outdated health remedies.

What are AI hallucinations?

If a user makes a request to a generative AI tool, they desire an output (answer) to address a prompt (question). Sometimes, AI algorithms produce outputs that do not comply with any identifiable pattern, are not based on training data, or are inappropriately decoded by transformers. In simple words, AI hallucinates the response, and researchers call it confabulation.

For example, in February 2023, Google's Bard chatbot, known as Gemini, wrongly stated that NASA’s James Webb Space Telescope took the first picture of an exoplanet outside our solar system. 

An AI tool might incorrectly state that the Eiffel Tower is 335 meters tall while its actual height is 330 meters. These errors might be inconsequential in casual conversations, but it is essential to make accurate measurements when giving medical advice.

AI hallucinations occur when a large language model or AI tool generates incorrect information while appearing confident. These errors can be minor inaccuracies, such as misrepresenting a historical date or seriously misleading information, such as recommending harmful or outdated health remedies.

What are AI hallucinations?

If a user makes a request to a generative AI tool, they desire an output (answer) to address a prompt (question). Sometimes, AI algorithms produce outputs that do not comply with any identifiable pattern, are not based on training data, or are inappropriately decoded by transformers. In simple words, AI hallucinates the response, and researchers call it confabulation.

For example, in February 2023, Google's Bard chatbot, known as Gemini, wrongly stated that NASA’s James Webb Space Telescope took the first picture of an exoplanet outside our solar system. 

An AI tool might incorrectly state that the Eiffel Tower is 335 meters tall while its actual height is 330 meters. These errors might be inconsequential in casual conversations, but it is essential to make accurate measurements when giving medical advice.

What causes AI hallucinations?

AI hallucinations result from multiple underlying issues within the learning process and architecture of AI. The LLMs are built on transformer architecture, which processes a token (or text) and predicts the next token in a sequence. Just like humans, AI doesn't have a world model that inherently understands physics, history, and other subjects.

What causes AI hallucinations?

This hallucination occurs when the model gives an incorrect response that is statistically similar to factually correct data. So, the response will be false even if it bears some semantic and structural resemblance to what the model predicts as likely. There are many other reasons why these AI hallucinations happen.

Lack of complete training data

AI models depend on the breadth and quality of data they are trained on. If the training data is incomplete the ability of these models become limited to generate accurate and well-explained responses. As these models learn by example, if you don't cover a wide range of scenarios, counterfactuals, and perspectives in examples, you will notice gaps in outputs.

This limitation is also part of hallucinations because an AI model may fill that missing information with plausible but wrong details. For example, a facial recognition system trained on images of faces from one ethnicity may mislabel individuals with other ethnicities.

Biased training data

Bias in training data is different from incomplete data, even though they are related. Incomplete data refers to missing information, while biased data means the available information is skewed. This is unavoidable to some extent because these models are trained largely on the Internet, and the Internet itself has inherent biases.

For example, 3 billion people do not have access to the Internet. As a result, they are not represented in online content and data, leading to gaps and biases in the data. This clarifies that training data may not reflect the perspectives, cultural norms, and languages of these offline communities.

Though some degree of bias is unavoidable, the extent and impact of data skew can vary considerably. So, AI developers should be aware of these biases, work to solve them and assess whether the dataset is appropriate for the intended use case.

Inadequate articulation of knowledge structures

As AI models learn through statistical pattern matching, they lack a structured representation of concepts and facts. Though they sometimes generate factual statements, they don't know if they are true or false. This is due to the lack of a mechanism to track what's real and what's not.

Without a distinct factual framework, it is clear that LLMs can produce reliable information. However, they mimic human language with no genuine understanding or verification of facts that humans possess. That's what differentiates between AI and human cognition.

Lack of context understanding

Context is part of human communication, but AI models lack it. If you add a prompt in natural language, the response you get will be overly literal or out of touch. The reason is that AI doesn't have the deeper understanding humans draw from context, such as knowledge of the world, ability to read between lines, lived experiences, and grasp of unspoken assumptions.

Over the past few years, AI models have improved in understanding human context but still face challenges with some aspects, such as sarcasm, emotional subtext, irony, and cultural references. AI also misinterprets slang or phrases that have changed meaning over time if the model isn't updated regularly. These AI hallucinations will continue until AI models can interpret the complex web of human experiences and emotions.

AI hallucinations result from multiple underlying issues within the learning process and architecture of AI. The LLMs are built on transformer architecture, which processes a token (or text) and predicts the next token in a sequence. Just like humans, AI doesn't have a world model that inherently understands physics, history, and other subjects.

What causes AI hallucinations?

This hallucination occurs when the model gives an incorrect response that is statistically similar to factually correct data. So, the response will be false even if it bears some semantic and structural resemblance to what the model predicts as likely. There are many other reasons why these AI hallucinations happen.

Lack of complete training data

AI models depend on the breadth and quality of data they are trained on. If the training data is incomplete the ability of these models become limited to generate accurate and well-explained responses. As these models learn by example, if you don't cover a wide range of scenarios, counterfactuals, and perspectives in examples, you will notice gaps in outputs.

This limitation is also part of hallucinations because an AI model may fill that missing information with plausible but wrong details. For example, a facial recognition system trained on images of faces from one ethnicity may mislabel individuals with other ethnicities.

Biased training data

Bias in training data is different from incomplete data, even though they are related. Incomplete data refers to missing information, while biased data means the available information is skewed. This is unavoidable to some extent because these models are trained largely on the Internet, and the Internet itself has inherent biases.

For example, 3 billion people do not have access to the Internet. As a result, they are not represented in online content and data, leading to gaps and biases in the data. This clarifies that training data may not reflect the perspectives, cultural norms, and languages of these offline communities.

Though some degree of bias is unavoidable, the extent and impact of data skew can vary considerably. So, AI developers should be aware of these biases, work to solve them and assess whether the dataset is appropriate for the intended use case.

Inadequate articulation of knowledge structures

As AI models learn through statistical pattern matching, they lack a structured representation of concepts and facts. Though they sometimes generate factual statements, they don't know if they are true or false. This is due to the lack of a mechanism to track what's real and what's not.

Without a distinct factual framework, it is clear that LLMs can produce reliable information. However, they mimic human language with no genuine understanding or verification of facts that humans possess. That's what differentiates between AI and human cognition.

Lack of context understanding

Context is part of human communication, but AI models lack it. If you add a prompt in natural language, the response you get will be overly literal or out of touch. The reason is that AI doesn't have the deeper understanding humans draw from context, such as knowledge of the world, ability to read between lines, lived experiences, and grasp of unspoken assumptions.

Over the past few years, AI models have improved in understanding human context but still face challenges with some aspects, such as sarcasm, emotional subtext, irony, and cultural references. AI also misinterprets slang or phrases that have changed meaning over time if the model isn't updated regularly. These AI hallucinations will continue until AI models can interpret the complex web of human experiences and emotions.

AI hallucinations result from multiple underlying issues within the learning process and architecture of AI. The LLMs are built on transformer architecture, which processes a token (or text) and predicts the next token in a sequence. Just like humans, AI doesn't have a world model that inherently understands physics, history, and other subjects.

What causes AI hallucinations?

This hallucination occurs when the model gives an incorrect response that is statistically similar to factually correct data. So, the response will be false even if it bears some semantic and structural resemblance to what the model predicts as likely. There are many other reasons why these AI hallucinations happen.

Lack of complete training data

AI models depend on the breadth and quality of data they are trained on. If the training data is incomplete the ability of these models become limited to generate accurate and well-explained responses. As these models learn by example, if you don't cover a wide range of scenarios, counterfactuals, and perspectives in examples, you will notice gaps in outputs.

This limitation is also part of hallucinations because an AI model may fill that missing information with plausible but wrong details. For example, a facial recognition system trained on images of faces from one ethnicity may mislabel individuals with other ethnicities.

Biased training data

Bias in training data is different from incomplete data, even though they are related. Incomplete data refers to missing information, while biased data means the available information is skewed. This is unavoidable to some extent because these models are trained largely on the Internet, and the Internet itself has inherent biases.

For example, 3 billion people do not have access to the Internet. As a result, they are not represented in online content and data, leading to gaps and biases in the data. This clarifies that training data may not reflect the perspectives, cultural norms, and languages of these offline communities.

Though some degree of bias is unavoidable, the extent and impact of data skew can vary considerably. So, AI developers should be aware of these biases, work to solve them and assess whether the dataset is appropriate for the intended use case.

Inadequate articulation of knowledge structures

As AI models learn through statistical pattern matching, they lack a structured representation of concepts and facts. Though they sometimes generate factual statements, they don't know if they are true or false. This is due to the lack of a mechanism to track what's real and what's not.

Without a distinct factual framework, it is clear that LLMs can produce reliable information. However, they mimic human language with no genuine understanding or verification of facts that humans possess. That's what differentiates between AI and human cognition.

Lack of context understanding

Context is part of human communication, but AI models lack it. If you add a prompt in natural language, the response you get will be overly literal or out of touch. The reason is that AI doesn't have the deeper understanding humans draw from context, such as knowledge of the world, ability to read between lines, lived experiences, and grasp of unspoken assumptions.

Over the past few years, AI models have improved in understanding human context but still face challenges with some aspects, such as sarcasm, emotional subtext, irony, and cultural references. AI also misinterprets slang or phrases that have changed meaning over time if the model isn't updated regularly. These AI hallucinations will continue until AI models can interpret the complex web of human experiences and emotions.

What are the impacts of AI hallucinations?

AI hallucinations can have serious consequences for real-world applications. For example, a healthcare AI model might incorrectly identify a benign skin lesion as malignant, leading to unnecessary medical intervention. Here are some of the impacts of AI hallucinations that pose serious challenges.

What are the impacts of AI hallucinations?

Spreading false information

AI hallucinations can contribute to the spread of misinformation. This mainly affects areas where accuracy is important, such as news, scientific research, and educational content.

Fake content generated by AI can mislead the public, skew public opinion, and even influence elections. This highlights the importance of strict fact-checking and verification processes.

Reputational damage

False information and narratives that AI generates can also cause reputational harm to people and institutions. If AI falsely attributes statements or actions to public figures or organisations, it can lead to public backlash, long-term loss of trust and legal challenges.

Operational and financial risks for businesses

Businesses relying on AI for decision-making, forecasting, and customer insights face operational and financial risks due to AI hallucinations. False predictions and flawed data analysis lead to misguided strategies, missed market opportunities, and resource misallocation.

Safety and reliability concerns

AI hallucinations can lead to safety risks in critical applications such as healthcare, security, and transportation. Incorrect diagnosis, erroneous operational commands, and misidentification can lead to harmful outcomes and endanger lives and property.

AI hallucinations can have serious consequences for real-world applications. For example, a healthcare AI model might incorrectly identify a benign skin lesion as malignant, leading to unnecessary medical intervention. Here are some of the impacts of AI hallucinations that pose serious challenges.

What are the impacts of AI hallucinations?

Spreading false information

AI hallucinations can contribute to the spread of misinformation. This mainly affects areas where accuracy is important, such as news, scientific research, and educational content.

Fake content generated by AI can mislead the public, skew public opinion, and even influence elections. This highlights the importance of strict fact-checking and verification processes.

Reputational damage

False information and narratives that AI generates can also cause reputational harm to people and institutions. If AI falsely attributes statements or actions to public figures or organisations, it can lead to public backlash, long-term loss of trust and legal challenges.

Operational and financial risks for businesses

Businesses relying on AI for decision-making, forecasting, and customer insights face operational and financial risks due to AI hallucinations. False predictions and flawed data analysis lead to misguided strategies, missed market opportunities, and resource misallocation.

Safety and reliability concerns

AI hallucinations can lead to safety risks in critical applications such as healthcare, security, and transportation. Incorrect diagnosis, erroneous operational commands, and misidentification can lead to harmful outcomes and endanger lives and property.

AI hallucinations can have serious consequences for real-world applications. For example, a healthcare AI model might incorrectly identify a benign skin lesion as malignant, leading to unnecessary medical intervention. Here are some of the impacts of AI hallucinations that pose serious challenges.

What are the impacts of AI hallucinations?

Spreading false information

AI hallucinations can contribute to the spread of misinformation. This mainly affects areas where accuracy is important, such as news, scientific research, and educational content.

Fake content generated by AI can mislead the public, skew public opinion, and even influence elections. This highlights the importance of strict fact-checking and verification processes.

Reputational damage

False information and narratives that AI generates can also cause reputational harm to people and institutions. If AI falsely attributes statements or actions to public figures or organisations, it can lead to public backlash, long-term loss of trust and legal challenges.

Operational and financial risks for businesses

Businesses relying on AI for decision-making, forecasting, and customer insights face operational and financial risks due to AI hallucinations. False predictions and flawed data analysis lead to misguided strategies, missed market opportunities, and resource misallocation.

Safety and reliability concerns

AI hallucinations can lead to safety risks in critical applications such as healthcare, security, and transportation. Incorrect diagnosis, erroneous operational commands, and misidentification can lead to harmful outcomes and endanger lives and property.

AI hallucinations examples

AI hallucinations have caused some embarrassing public slip-ups. In February, Air Canada had to honour a discount that its customer support chatbot mistakenly offered to a passenger. In May, Google had to modify its new AI Overviews search feature because AI inaccurately told users it was safe to eat rocks.

AI hallucinations examples

In June 2023, two lawyers were fined $5,000 by a US judge because one of them used ChatGPT to draft a court filing. The draft included fake legal citations to non-existent cases.

When ChatGPT was asked to provide examples of sexual harassment in the legal profession, it made up a false story about a law professor wrongly claiming he harassed students on a school trip that never happened. The professor had never been accused of sexual harassment; instead, he was involved in efforts to prevent it, which is why his name was mentioned.

Yarin Gal, Professor of Computer Science at the University of Oxford and Director of Research at the UK's AI Safety Institute stated: "Getting answers from large language models is cheap, but reliability is the biggest bottleneck. In cases where reliability is essential, addressing semantic uncertainty is a worthwhile investment."

AI hallucinations have caused some embarrassing public slip-ups. In February, Air Canada had to honour a discount that its customer support chatbot mistakenly offered to a passenger. In May, Google had to modify its new AI Overviews search feature because AI inaccurately told users it was safe to eat rocks.

AI hallucinations examples

In June 2023, two lawyers were fined $5,000 by a US judge because one of them used ChatGPT to draft a court filing. The draft included fake legal citations to non-existent cases.

When ChatGPT was asked to provide examples of sexual harassment in the legal profession, it made up a false story about a law professor wrongly claiming he harassed students on a school trip that never happened. The professor had never been accused of sexual harassment; instead, he was involved in efforts to prevent it, which is why his name was mentioned.

Yarin Gal, Professor of Computer Science at the University of Oxford and Director of Research at the UK's AI Safety Institute stated: "Getting answers from large language models is cheap, but reliability is the biggest bottleneck. In cases where reliability is essential, addressing semantic uncertainty is a worthwhile investment."

AI hallucinations have caused some embarrassing public slip-ups. In February, Air Canada had to honour a discount that its customer support chatbot mistakenly offered to a passenger. In May, Google had to modify its new AI Overviews search feature because AI inaccurately told users it was safe to eat rocks.

AI hallucinations examples

In June 2023, two lawyers were fined $5,000 by a US judge because one of them used ChatGPT to draft a court filing. The draft included fake legal citations to non-existent cases.

When ChatGPT was asked to provide examples of sexual harassment in the legal profession, it made up a false story about a law professor wrongly claiming he harassed students on a school trip that never happened. The professor had never been accused of sexual harassment; instead, he was involved in efforts to prevent it, which is why his name was mentioned.

Yarin Gal, Professor of Computer Science at the University of Oxford and Director of Research at the UK's AI Safety Institute stated: "Getting answers from large language models is cheap, but reliability is the biggest bottleneck. In cases where reliability is essential, addressing semantic uncertainty is a worthwhile investment."

How to prevent AI hallucinations?

Though it is impossible to completely get rid of AI hallucinations, there are several ways to reduce their occurrence and impact. Most of these methods are useful for developers and researchers who work to improve AI models while others are for everyday people who use AI tools.

How to prevent AI hallucinations?

Upgrade the quality of training data

High-quality and diverse data can help prevent AI hallucinations. If the training data is incomplete, biased, or lacks adequate variety, the model will have difficulty generating accurate outputs when faced with novel cases. Researchers and developers should prepare comprehensive and representative datasets that cover various perspectives.

Offer templates for standardised outputs

It is better to provide data templates to tell AI the precise format or structure in which you want information presented. You can specify the organisation of results and the key elements required to get more relevant responses.

You can upload documents and other files with chatbots like Claude and ChatGPT so AI can use them. For other tools, you can create RAG database.

Limit the number of outcomes

AI hallucinations often occur when models generate a large number of responses. If you ask the model for 20 examples of content writing prompts, you might realize the result quality declines toward the end of the data.

To resolve this, you can limit the result set to a smaller number and guide AI to focus on the most promising and coherent responses. It will reduce the chances of it responding with inconsistent outcomes.

Conduct thorough testing and validation

Whatever information AI provides, developers and users must test and validate it. Developers can evaluate the outputs against known truths, heuristics, and expert judgments to determine hallucination patterns.

Users should validate the performance of tools for specific purposes before testing their outputs. Though these tools are good at summarising, coding, and generating text, they are not perfect at everything. So, investing time in testing and validating outputs can reduce the risk of AI hallucinations.

Prioritise human verification for accuracy

Though the strategies we have mentioned can prevent hallucinations at a systemic level, individual users can learn how to use AI tools more responsibly. You can't prevent AI hallucinations altogether but you can improve chances of getting reliable and accurate information from AI models.

It is not recommended to rely solely on a single AI tool for critical information. To validate the information, cross-reference the outputs with other reputable resources, such as academic publications, established news organisations, government reports, and trusted human experts.

Even the most advanced AI tools are prone to mistakes, so don't trust their outputs. View them critically and use your own judgment.

Instead of using AI-generated outputs as definitive answers, treat them as a starting point for further research. Explore ideas, generate hypotheses, and find relevant information with AI, but make sure to validate insights through human expertise.

Though it is impossible to completely get rid of AI hallucinations, there are several ways to reduce their occurrence and impact. Most of these methods are useful for developers and researchers who work to improve AI models while others are for everyday people who use AI tools.

How to prevent AI hallucinations?

Upgrade the quality of training data

High-quality and diverse data can help prevent AI hallucinations. If the training data is incomplete, biased, or lacks adequate variety, the model will have difficulty generating accurate outputs when faced with novel cases. Researchers and developers should prepare comprehensive and representative datasets that cover various perspectives.

Offer templates for standardised outputs

It is better to provide data templates to tell AI the precise format or structure in which you want information presented. You can specify the organisation of results and the key elements required to get more relevant responses.

You can upload documents and other files with chatbots like Claude and ChatGPT so AI can use them. For other tools, you can create RAG database.

Limit the number of outcomes

AI hallucinations often occur when models generate a large number of responses. If you ask the model for 20 examples of content writing prompts, you might realize the result quality declines toward the end of the data.

To resolve this, you can limit the result set to a smaller number and guide AI to focus on the most promising and coherent responses. It will reduce the chances of it responding with inconsistent outcomes.

Conduct thorough testing and validation

Whatever information AI provides, developers and users must test and validate it. Developers can evaluate the outputs against known truths, heuristics, and expert judgments to determine hallucination patterns.

Users should validate the performance of tools for specific purposes before testing their outputs. Though these tools are good at summarising, coding, and generating text, they are not perfect at everything. So, investing time in testing and validating outputs can reduce the risk of AI hallucinations.

Prioritise human verification for accuracy

Though the strategies we have mentioned can prevent hallucinations at a systemic level, individual users can learn how to use AI tools more responsibly. You can't prevent AI hallucinations altogether but you can improve chances of getting reliable and accurate information from AI models.

It is not recommended to rely solely on a single AI tool for critical information. To validate the information, cross-reference the outputs with other reputable resources, such as academic publications, established news organisations, government reports, and trusted human experts.

Even the most advanced AI tools are prone to mistakes, so don't trust their outputs. View them critically and use your own judgment.

Instead of using AI-generated outputs as definitive answers, treat them as a starting point for further research. Explore ideas, generate hypotheses, and find relevant information with AI, but make sure to validate insights through human expertise.

Though it is impossible to completely get rid of AI hallucinations, there are several ways to reduce their occurrence and impact. Most of these methods are useful for developers and researchers who work to improve AI models while others are for everyday people who use AI tools.

How to prevent AI hallucinations?

Upgrade the quality of training data

High-quality and diverse data can help prevent AI hallucinations. If the training data is incomplete, biased, or lacks adequate variety, the model will have difficulty generating accurate outputs when faced with novel cases. Researchers and developers should prepare comprehensive and representative datasets that cover various perspectives.

Offer templates for standardised outputs

It is better to provide data templates to tell AI the precise format or structure in which you want information presented. You can specify the organisation of results and the key elements required to get more relevant responses.

You can upload documents and other files with chatbots like Claude and ChatGPT so AI can use them. For other tools, you can create RAG database.

Limit the number of outcomes

AI hallucinations often occur when models generate a large number of responses. If you ask the model for 20 examples of content writing prompts, you might realize the result quality declines toward the end of the data.

To resolve this, you can limit the result set to a smaller number and guide AI to focus on the most promising and coherent responses. It will reduce the chances of it responding with inconsistent outcomes.

Conduct thorough testing and validation

Whatever information AI provides, developers and users must test and validate it. Developers can evaluate the outputs against known truths, heuristics, and expert judgments to determine hallucination patterns.

Users should validate the performance of tools for specific purposes before testing their outputs. Though these tools are good at summarising, coding, and generating text, they are not perfect at everything. So, investing time in testing and validating outputs can reduce the risk of AI hallucinations.

Prioritise human verification for accuracy

Though the strategies we have mentioned can prevent hallucinations at a systemic level, individual users can learn how to use AI tools more responsibly. You can't prevent AI hallucinations altogether but you can improve chances of getting reliable and accurate information from AI models.

It is not recommended to rely solely on a single AI tool for critical information. To validate the information, cross-reference the outputs with other reputable resources, such as academic publications, established news organisations, government reports, and trusted human experts.

Even the most advanced AI tools are prone to mistakes, so don't trust their outputs. View them critically and use your own judgment.

Instead of using AI-generated outputs as definitive answers, treat them as a starting point for further research. Explore ideas, generate hypotheses, and find relevant information with AI, but make sure to validate insights through human expertise.

Frequently Asked Questions

Why does ChatGPT hallucinate?

LLMs and LMMs, like those in AI text generators or chatbots such as ChatGPT, don't actually know anything. They are built to predict the most likely sequence of text based on the given prompt.

How often does AI hallucinate?

Research shows that hallucination rates vary widely. OpenAI's technologies had the lowest rate, around 3%, while the Meta system hovered around 5%. An AI startup, Vectara, suggests that AI chatbots hallucinate anywhere between 3 and 27% of the time.

Can AI ever think like a human?

Today's AI can't even think for itself. Its capacity is limited to mimicking human intelligence. Research shows that computations only represent a small aspect of conscious thought, which itself is just one component of human cognition. A significant amount of unconscious processing occurs behind the scenes, and AI is still far from surpassing human thinking abilities.

Final Thoughts

AI hallucinations result from the limitations of large language model systems, which range from minor inaccuracies to complete fabrications. Though AI research companies like OpenAI are aware of the problems with hallucinations and are making new models that require even more human feedback, AI is still likely to cause errors. 

However, try to use AI tools with an open mind, as you can benefit from impressive capabilities that enhance human productivity and ingenuity. But use your judgement with AI-generated responses and cross-reference information from reliable sources. So whether you use AI to write code, solve a problem, or conduct research, refine your prompts using the above methods while still verifying each and every one of its outputs.

Frequently Asked Questions

Why does ChatGPT hallucinate?

LLMs and LMMs, like those in AI text generators or chatbots such as ChatGPT, don't actually know anything. They are built to predict the most likely sequence of text based on the given prompt.

How often does AI hallucinate?

Research shows that hallucination rates vary widely. OpenAI's technologies had the lowest rate, around 3%, while the Meta system hovered around 5%. An AI startup, Vectara, suggests that AI chatbots hallucinate anywhere between 3 and 27% of the time.

Can AI ever think like a human?

Today's AI can't even think for itself. Its capacity is limited to mimicking human intelligence. Research shows that computations only represent a small aspect of conscious thought, which itself is just one component of human cognition. A significant amount of unconscious processing occurs behind the scenes, and AI is still far from surpassing human thinking abilities.

Final Thoughts

AI hallucinations result from the limitations of large language model systems, which range from minor inaccuracies to complete fabrications. Though AI research companies like OpenAI are aware of the problems with hallucinations and are making new models that require even more human feedback, AI is still likely to cause errors. 

However, try to use AI tools with an open mind, as you can benefit from impressive capabilities that enhance human productivity and ingenuity. But use your judgement with AI-generated responses and cross-reference information from reliable sources. So whether you use AI to write code, solve a problem, or conduct research, refine your prompts using the above methods while still verifying each and every one of its outputs.

Frequently Asked Questions

Why does ChatGPT hallucinate?

LLMs and LMMs, like those in AI text generators or chatbots such as ChatGPT, don't actually know anything. They are built to predict the most likely sequence of text based on the given prompt.

How often does AI hallucinate?

Research shows that hallucination rates vary widely. OpenAI's technologies had the lowest rate, around 3%, while the Meta system hovered around 5%. An AI startup, Vectara, suggests that AI chatbots hallucinate anywhere between 3 and 27% of the time.

Can AI ever think like a human?

Today's AI can't even think for itself. Its capacity is limited to mimicking human intelligence. Research shows that computations only represent a small aspect of conscious thought, which itself is just one component of human cognition. A significant amount of unconscious processing occurs behind the scenes, and AI is still far from surpassing human thinking abilities.

Final Thoughts

AI hallucinations result from the limitations of large language model systems, which range from minor inaccuracies to complete fabrications. Though AI research companies like OpenAI are aware of the problems with hallucinations and are making new models that require even more human feedback, AI is still likely to cause errors. 

However, try to use AI tools with an open mind, as you can benefit from impressive capabilities that enhance human productivity and ingenuity. But use your judgement with AI-generated responses and cross-reference information from reliable sources. So whether you use AI to write code, solve a problem, or conduct research, refine your prompts using the above methods while still verifying each and every one of its outputs.

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We’re remote-first — with strategic global hubs

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Helsinki, FIN

info@for.fi

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New York, NY

ny@for.co

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Miami, FL

mia@for.co

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Dubai, UAE

uae@for.co

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Kyiv, UA

kyiv@for.co

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Lagos, NG

lagos@for.ng

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work@for.co

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FOR® Industries

Retail
Finance
B2B
Health
Wellness
Consumer Brands
Gaming
Industrial
  • FOR® Brand. FOR® Future.

We’re remote-first — with strategic global hubs

Click to copy

Helsinki, FIN

info@for.fi

Click to copy

New York, NY

ny@for.co

Click to copy

Miami, FL

mia@for.co

Click to copy

Dubai, UAE

uae@for.co

Click to copy

Kyiv, UA

kyiv@for.co

Click to copy

Lagos, NG

lagos@for.ng

Copyright © 2024 FOR®

Cookie Settings

Work with us

Click to copy

work@for.co

FOR® Agency

Design Trial
Coming soon

FOR® Industries

Retail
Finance
B2B
Health
Wellness
Consumer Brands
Gaming
Industrial

We’re remote-first — with strategic global hubs

Click to copy

Helsinki, FIN

hel@for.co

Click to copy

New York, NY

ny@for.co

Click to copy

Miami, FL

mia@for.co

Click to copy

Dubai, UAE

uae@for.co

Click to copy

Kyiv, UA

kyiv@for.co

Click to copy

Lagos, NG

lagos@for.ng

Copyright © 2024 FOR®

Cookie Settings